Why Insurance Adjusters Choose Us: What Makes a Great Restoration Partner

At ServiceMaster Restore of Red Deer, we pride ourselves on being the kind of restoration partner adjusters can rely on. Here's why:

 

1. We Communicate Clearly and Often

 

Nothing is worse than silence during an active loss. Our team provides regular updates, clear timelines, and fast responses — whether it’s a major commercial fire or a small basement flood. Adjusters never have to chase us down.

 

2. Our Documentation Is Bulletproof

 

We use industry-standard tools like Xactimate and XactAnalysis, and we go beyond the basics. Every job includes:

 

  • Time-stamped photo documentation
  • Moisture readings
  • Swab test results (when necessary)
  • Cause-of-loss videos (especially useful for litigation or subrogation)
  • Signed scope approvals and work authorizations
  • This means adjusters have all the data they need to confidently settle the claim.

 

3. Our Crews Are Professional, Courteous, and Clean

 

We know we’re representing both our company and the insurer on every job site. Our technicians arrive in uniform, with marked vehicles, and treat insureds with empathy and respect — because stressful claims demand calm, professional responses.

 

4. We Work Fast — Without Cutting Corners

 

Speed matters, especially with water losses and time-sensitive business interruptions. We’re equipped to respond immediately, with drying and decontamination equipment on hand — and we don’t delay work waiting for paperwork. We help move claims forward while protecting the insured’s property.

 

5. We Play by the Rules

 

We're IICRC-certified, WCB-compliant, and up to date with Alberta's regulations, asbestos, and environmental hazards. If a claim involves complex contamination (like fentanyl or meth), we don’t guess — we test, neutralize with proprietary chemicals, and provide documented clearance reports.

 

6. We Bill with Integrity

 

We know what it looks like when a restoration invoice is full of padding or upsells. We don’t do that. Our invoices align with the agreed-upon scope, and any changes are clearly communicated ahead of time.

 

7. We Make You Look Good

 

Ultimately, we’re here to make adjusters’ jobs easier — not harder. When we’re on a claim, adjusters know they’re in good hands.

 

“Working with ServiceMaster Restore of Red Deer gives us peace of mind. They’re responsive, transparent, and professional from start to finish.” – Adjuster

 

Need a restoration partner you can count on?

 

Reach out to ServiceMaster Restore of Red Deer to schedule a meet-and-greet or request our Adjuster Info Package.